1. Introduction

Welcome to K-Glow. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms.

2. Use of the Website

You must be at least 18 years old to use this website. You agree not to use our site for any unlawful purpose or in a way that may impair the performance, corrupt the content, or reduce the overall functionality of the website.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

3. Products and Pricing

All products and prices are subject to change without notice. We make every effort to display accurate product information, but errors may occasionally occur. We reserve the right to correct any errors and to cancel any orders placed at the incorrect price.

• All prices are in Bangladeshi Taka (BDT)
• Product availability is subject to stock levels
• We reserve the right to limit quantities
• Product images are for illustration purposes only

4. Shipping & Delivery

Delivery times are estimates and not guaranteed. K-Glow is not responsible for delays caused by third-party shipping providers or events beyond our control.

• We ship within Bangladesh only
• Free shipping on orders over ৳1000
• Delivery time: 3-5 business days
• Risk of loss transfers to you upon delivery

5. Returns & Refunds

Please refer to our Returns Policy for details on how to request a return or refund. Items must be returned in original condition within 30 days of delivery.

6. Payment Terms

We accept various payment methods including credit cards, bKash, Nagad, and cash on delivery. Payment is due at the time of order placement unless otherwise specified.

• SSLCommerz for secure card payments
• Mobile banking (bKash, Nagad)
• Cash on Delivery (COD) available
• All payments are processed securely

7. Intellectual Property

All content on this website, including logos, images, text, and design elements, is the property of K-Glow and is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, or create derivative works without our express written permission.

8. User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for:

• Maintaining account security
• All activities under your account
• Updating account information
• Notifying us of any unauthorized use

9. Prohibited Uses

You may not use our website:

• For any unlawful purpose
• To violate any laws or regulations
• To infringe on others' rights
• To transmit harmful or malicious code
• To spam or send unsolicited communications
• To impersonate others

10. Limitation of Liability

To the fullest extent permitted by law, K-Glow shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

11. Disclaimers

Our website and services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the modified terms.

14. Governing Law

These terms shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

15. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

16. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

• Email: legal@k-glow.com
• Phone: +880 123 456 789
• Address: Dhaka, Bangladesh
• Website: k-glow.com