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Frequently Asked Questions

Quick answers to common questions about our products and services.

How long does shipping take?

We typically process orders within 1-2 business days and deliver within 3-5 business days across Bangladesh.

Do you offer international shipping?

Currently, we only ship within Bangladesh. We're working on expanding our shipping options.

What is your return policy?

We offer a 30-day return policy for unopened products. Please check our Return & Refund Policy for details.

Are your products authentic?

Yes, all our products are 100% authentic. We source directly from authorized distributors and brands.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can also check your order status in your account dashboard.